About Us

In 1985, PWC began taking calls for 30 clients. It all started with a few telephones, notepads and 3 operators. We have now evolved to a paperless telephone system employing 15 operators and servicing 400 clients. PWC is proud to say that 85% of our new clients have joined us based on a referral from a current client!

PWC Answering Service provides 24/7 live service operators to be the front line of your business before or after your business hours, during peak times, or as your own personal secretary. Our operators provide high quality message taking and dispatching for the small business to the large organization.

Since 1985, PWC Answering Service has been locally owned and operated. We currently serve clients in Alabama, Florida, Georgia, Illinois, Kentucky, Tennessee, Missouri, Minnesota, Wisconsin, and South Carolina.

A Variety of Services

In addition to excellent customer service, our team provides a variety of service options to our many valued clients, including:

• Call overflow support (No Answer/Busy Call Transfer)

• After-hours Emergency Contact service

• After-hours call support

• Front Office support

• Call routing/dispatching service

• Relay general information (Obituary information, apartment rates, etc.)

When your customers are talking to us it's important we're giving you the best possible representation! Contact us today to learn more about our rates and service options!

Top 10 Reasons to Choose PWC

1. Serving your customers is our # 1 priority

2. Expand your office without the overhead

3. Utilize your employees more efficiently

4. Capture business 24 hours a day, 365 days a year

5. Increase profitability with our advanced technological systems

6. Use our services to build your business

7. Value customers by providing them with efficient and courteous service

8. 6. Customize PWC Message Center's services to fit your needs

9. We continually strive to improve our performance

10. Peace of mind that your calls will be taken care of in the event of a disaster